Warranties

Every Heat Pump Product Has a Unique Warranty

When it comes to heat pump warranties, it pays to check the fine print. At Coastal Heat Pumps, we offer an extended warranty of up to 12 years on all our heat pump installations. Before choosing a brand, check the manufacturer’s website to compare which products have the best warranties. Or ask us, when possible, we will act as your go-between, ordering and installing the necessary warranty parts on your behalf.

We Match Your Manufacturer's Parts Warranty With Our Own Labour Warranty

Ask our Comfort Advisor about our labour warranty! Coast Heat Pumps also has a 100% comfort guarantee on installs. Travel costs outside of Victoria are not included in warranty repairs or installation.

Professionally Installed Heat Pumps

A properly installed heat pump delivers better performance, longer system life, and peace of mind. Most manufacturers recommend installation by a licensed refrigeration and air conditioning contractor to ensure your system operates efficiently and maintains full warranty coverage. Professional installation also helps prevent common issues with compressors, refrigerant lines, and coils, so you can enjoy reliable comfort for years to come.

Heat Pump Maintenance

Most heat pump manufacturers’ warranties require annual maintenance, during which your heat pump is inspected and serviced (think of it as an oil change for your car). With proper maintenance, technicians can proactively identify warning signs before a bigger issue arises or your unit stops working.

Annual Maintenance Membership

Our Coastal Advantage Membership Plan, billed monthly includes an annual heat pump maintenance inspection, including our 21-point inspection, to ensure your heat pump is in great working order and performing at optimal efficiency. This is a preventative service which looks for leaks or signs of wear on your unit. In addition, you also receive discounts on filters and parts, and priority service. Contact us for pricing and to sign up.

Add on maintenance for your gas fireplace for only $99 (must be booked at the same time as your heat pump maintenance).

Get Started Today

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