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Switch to a high efficiency heat pump and reduce your heating bill by up to 50%. See if you qualify for energy efficiency rebates!
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The Heat Pump Experts
Celebrating 20 Years of Home Comfort!
We are your local residential and commercial heat pump experts providing only heat pump installation, maintenance and repair.
At Coastal Heat Pumps we specialize in residential and commercial heat pumps and accessories because your air temperature and quality are important to us. Our experienced and certified heat pump experts provide heat pump installations, maintenance and repairs from Greater Victoria to Ladysmith. Ask about our in-home comfort guarantee because at Coastal Heat Pumps we’re not comfortable until you are.
We offer free no-obligation in-home estimates. Book today and find out how you can save up to 50% on your heating bill and apply for energy efficient rebates!
CleanBC Energy Savings Program
You may be eligible to receive enhanced rebates that cover up to 100% of your heat pump installation up to $16,000. This new program eligibility is based on household income.> See if you qualify
Annual Heat Pump Maintenance
STARTING AT $189
Our 21-point inspection includes inspection of refrigerant levels, return air temperatures, coils, drains, motors, system pressures, and more to ensure your heat pump is performing at optimal efficiency. This is a preventative service which looks for leaks or signs of wear on your unit.
Samsung makes some of the most efficient mini-split duct or ductless systems in the industry. We utilize and recommend many of their products and are proud to be a Samsung HVAC Preferred Plus Dealer.
A home heating and cooling system that provides comfortable, warm air all winter long, and cool, energy-efficient air throughout the summer for less than your current electric, oil, or gas heating each month.
Heat pumps come in a range of models and styles to suit almost every budget. Our ductless heat pump packages, for instance, start at just $4500. Even without the government energy efficiency and manufacturer rebates of up to $11,000 you will have a heating and cooling system that matches (or beats) the price of any other heating solution, including high efficiency gas furnaces. Plus, you get the added benefits of air conditioning in the summer, a lighter carbon impact, and lower heating bills.
According to Natural Resources Canada, you may be able to reduce your space heating bills by up to 50% if you convert from an electric furnace to an air-source heat pump.
If you get a heat pump, and keep it at the same temperature that you have your baseboards set at, you would see greater savings. However, we see our customers setting their heat or cooling to their comfort level and still experience great savings.
For oil and gas conversions, your savings will fluctuate with the cost of fossil fuel prices, but our customers report consistent savings of 30% to 50% depending on the efficiency of their current heating system.
The performance of modern air source heat pumps is up to two times better than those from even a decade ago. ENERGY STAR® models use at least 15-25% less energy than standard models. Coastal Heat Pumps recommends using Energy Star-rated heat pumps for maximum energy savings.
In addition to saving money on utility bills, air source heat pumps reduce your greenhouse gas emissions. If you use hydro-electricity for your home heating, far less pollution is produced. Modern gas and oil furnaces burn much cleaner and more efficiently than those from just 10 or 20 years ago.
However, even these furnaces require vents to exhaust carbon monoxide. As well, pilot lights need to be constantly monitored for safety reasons.
In addition to tackling heating needs during Victoria’s winter, heat pumps sufficiently cool your home as well. Heat pumps have just as much cooling power as central air conditioners because they work in the same way. As the unit pulls air into the system, it passes over the indoor coils containing refrigerant. Here, the air is cooled and then pushed into your home’s air ducts. This function gives you plenty of cooling capacity during high temperatures.
Thinking about updating your home’s heating and cooling system? It may feel like a big decision but switching to a high‑efficiency heat pump could be one of the smartest moves for both your comfort and budget. Here’s how making the change can potentially save you thousands of dollars. Lower Energy Bills Modern heat pumps are […]
Coastal living has many benefits, but one of the risks is the increasing threat of forest fires. Climate change is creating warmer, drier conditions in areas that typically didn’t see many forest fires previously. In addition, prolonged heat waves are causing extended fire seasons. When an area experiences forest fires, there is the obvious issue of […]
There are plenty of benefits to coastal living. You’ve got easy access to the water, a mild climate, lots of options for exercise, and cleaner air. While the access to the water is nice, it also causes a lot of moisture in the air, which can lead to high humidity levels. It’s important to manage […]
Trustindex verifies that the original source of the review is Google.
Coastal Heat Pumps are a great company to work with. We subscribe to their maintenance service and it works for us. Michael N arrived on time and was extremely pleasant and polite. He efficiently completed his work removing his shoes each time he came in or out of the house. He presented his report before leaving and sent us a copy for our records
Thank you
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Paul Dunning
Trustindex verifies that the original source of the review is Google.
It's hard to find contractors who are good trades people and good business people. By good business people, I mean they are organized and professional in their communications and scheduling. Being a former trades person myself, it is not often that I leave a review on a company website. In this case, Coastal Heat Pumps has earned my highest rating. I'll let you know if this changes.
September, 2025
Here's an update. I recently had an annual service done by Michael N of Coastal Heat Pumps in Sidney BC. He impressed me. He knew what he was doing and he made sure he did it to a high standard.
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Carol Petersen
Trustindex verifies that the original source of the review is Google.
We got our heat pump 6 months ago. The whole team from the owner, sales person, Rylan in head office, installation team & today when we needed something tweaked & Terrance J came by are all excellent. They really appear committed to their mission statement of "we're not satisfied until you are." Highly recommend Coastal Heat Pumps.
**Update fall 2025, having my annual service performed by Michael N and once again, it was 5 star service. Thank you very much for making sure everything on my mind was clearly explained and assessed. Heading towards winter happy with my heat pump!**
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Kevin Stewart
Trustindex verifies that the original source of the review is Google.
We wish to express our sincerest gratitude again to the Coastal team of Daniela, Grant, and Darren for coordinating, approving, and adjusting our Samsung system's exterior fortress.
Daniela, once again, provided cordial assistance in coordinating the appropriate administrative support for the fortress adjustment. Her effort enabled Grant to expeditiously approve the work.
Grant promptly called us and cordially discussed further details. He scheduled Darren to complete the work. Darren is, without question, the most experienced and skilled Coastal installer. He was courteous, professional, and did a fantastic job. He is a great ambassador for the company.
Please convey our gratitude to each of them for a most pleasant experience. Until we meet again. Regards.
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R B
Trustindex verifies that the original source of the review is Google.
Michael was great!!
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Glynis McGarva
Trustindex verifies that the original source of the review is Google.
I had Michael N, HVAC technician, provide the annual service inspection for my heat pump today. He was very thorough and has a lovely professional, knowledgeable and friendly attitude. Thanks, Coastal Heat Pumps, for consistently hiring competent, professional tradespeople.
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david rothermund
Trustindex verifies that the original source of the review is Google.
Coastal heat pumps is a loyal, professional, courteous and a real family operated business
The team members are outstanding in every aspect. Taylor B has been with us twice and she is remarkable, Professional, courteous and provides proper insight and guidance.
Thank you
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Christine Macdonald
Trustindex verifies that the original source of the review is Google.
Mitch exceeded my expectations. He is incredibly knowledgeable and went above and beyond explaining how the equipment and the installation works. If you are looking for someone to provide exceptional service I highly recommend contacting Mitch at Coastal.
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L Gilmore
Trustindex verifies that the original source of the review is Google.
Great job Michael and Josh, for our latest annual maintenance. Coastal Heat Pumps installed and does the annual maintenance. This is a great company to deal with. They fully answered all of our questions prior to install and service is excellent. We just love the heat pump system as it makes our home very comfortable. Highly recommend this company.
