We’re Not Comfortable Until You Are

We're Not Comfortable Until You Are!

We are your local residential and commercial heat pump experts providing only heat pump installation, maintenance and repair.

At Coastal Heat Pumps we specialize in residential and commercial heat pumps and accessories because your air temperature and quality are important to us. Our experienced and certified heat pump experts provide heat pump installations, maintenance and repairs from Greater Victoria to Ladysmith. Ask about our in-home comfort guarantee because at Coastal Heat Pumps we’re not comfortable until you are. 

We offer free no-obligation in-home estimates. Book today and find out how you can save up to 50% on your heating bill and apply for energy efficient rebates! 

CleanBC Energy Savings Program

You may be eligible to receive enhanced rebates that cover up to 100% of your heat pump installation up to $16,000. This new program eligibility is based on household income. > See if you qualify
 

Annual Heat Pump Maintenance

STARTING AT $189

Our 21-point inspection includes inspection of refrigerant levels, return air temperatures, coils, drains, motors, system pressures, and more to ensure your heat pump is performing at optimal efficiency. This is a preventative service which looks for leaks or signs of wear on your unit. 

Product Showcase

SAMSUNG

Samsung makes some of the most efficient mini-split duct or ductless systems in the industry. We utilize and recommend many of their products and are proud to be a Samsung HVAC Preferred Plus Dealer.

Why a Heat Pump?

A home heating and cooling system that provides comfortable, warm air all winter long, and cool, energy-efficient air throughout the summer for less than your current electric, oil, or gas heating each month. 

Heat pumps come in a range of models and styles to suit almost every budget. Our ductless heat pump packages, for instance, start at just $4500. Even without the government energy efficiency and manufacturer rebates of up to $11,000 you will have a heating and cooling system that matches (or beats) the price of any other heating solution, including high efficiency gas furnaces. Plus, you get the added benefits of air conditioning in the summer, a lighter carbon impact, and lower heating bills.

According to Natural Resources Canada, you may be able to reduce your space heating bills by up to 50% if you convert from an electric furnace to an air-source heat pump.

If you get a heat pump, and keep it at the same temperature that you have your baseboards set at, you would see greater savings. However, we see our customers setting their heat or cooling to their comfort level and still experience great savings.

For oil and gas conversions, your savings will fluctuate with the cost of fossil fuel prices, but our customers report consistent savings of 30% to 50% depending on the efficiency of their current heating system.

The performance of modern air source heat pumps is up to two times better than those from even a decade ago. ENERGY STAR® models use at least 15-25% less energy than standard models. Coastal Heat Pumps recommends using Energy Star-rated heat pumps for maximum energy savings.

Natural Resources Canada and the Heating, Refrigerating and Air Conditioning Institute of Canada (HRAI) have established an industry-managed energy efficiency rating system for furnaces, central air conditioners and air-to-air heat pumps. The energy efficiency rating scale appears under the EnerGuide logo on the manufacturers’ brochures.

In addition to saving money on utility bills, air source heat pumps reduce your greenhouse gas emissions. If you use hydro-electricity for your home heating, far less pollution is produced. Modern gas and oil furnaces burn much cleaner and more efficiently than those from just 10 or 20 years ago.

However, even these furnaces require vents to exhaust carbon monoxide. As well, pilot lights need to be constantly monitored for safety reasons.

In addition to tackling heating needs during Victoria’s winter, heat pumps sufficiently cool your home as well. Heat pumps have just as much cooling power as central air conditioners because they work in the same way. As the unit pulls air into the system, it passes over the indoor coils containing refrigerant. Here, the air is cooled and then pushed into your home’s air ducts. This function gives you plenty of cooling capacity during high temperatures. 

Latest News

maximizing your heat pump
  • Author
    Tracy
  • 22 Jan, 2026

Best Ways to Maximize Your Heat Pump and Reduce Your Heating Bill This Winter

Summary Heat pumps are an efficient way to heat your home in winter, but using them correctly can make a big difference in comfort and energy savings. By keeping a consistent thermostat setting, maintaining your system, improving insulation, and using features like ceiling fans and natural sunlight, you can maximize performance and reduce your heating […]

Condo heat pump
  • Author
    Tracy
  • 20 Dec, 2025

Can You Install a Heat Pump in a Condo Unit?

Summary Installing a heat pump in a condo can be a smart way to improve comfort and energy efficiency, but it depends on your building’s rules, available space, and approval from your condo association. Many modern systems like ductless mini-splits make installation easier without major structural changes, and with proper planning and permissions, a heat […]

switch to a heat pump and save
  • Author
    AshleyGulevich
  • 14 Nov, 2025

How Can Switching to a Heat Pump Save Money?

Summary Switching to a high-efficiency heat pump can help homeowners significantly lower their energy bills by replacing older, less efficient heating systems with modern heat pump technology that uses less energy to heat and cool your home. In addition to reduced utility costs, often up to around 50% savings, many homeowners qualify for government rebates […]

ARE YOU READY TO SWITCH TO A HEAT PUMP?

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