Watch Video
Switch to a high efficiency heat pump and reduce your heating bill by up to 50%. See if you qualify for energy efficiency rebates!
Learn More
The Heat Pump Experts
We're Not Comfortable Until You Are!
We are your local residential and commercial heat pump experts providing only heat pump installation, maintenance and repair.
At Coastal Heat Pumps we specialize in residential and commercial heat pumps and accessories because your air temperature and quality are important to us. Our experienced and certified heat pump experts provide heat pump installations, maintenance and repairs from Greater Victoria to Ladysmith. Ask about our in-home comfort guarantee because at Coastal Heat Pumps we’re not comfortable until you are.
We offer free no-obligation in-home estimates. Book today and find out how you can save up to 50% on your heating bill and apply for energy efficient rebates!
CleanBC Energy Savings Program
You may be eligible to receive enhanced rebates that cover up to 100% of your heat pump installation up to $16,000. This new program eligibility is based on household income.> See if you qualify
Annual Heat Pump Maintenance
STARTING AT $189
Our 21-point inspection includes inspection of refrigerant levels, return air temperatures, coils, drains, motors, system pressures, and more to ensure your heat pump is performing at optimal efficiency. This is a preventative service which looks for leaks or signs of wear on your unit.
Samsung makes some of the most efficient mini-split duct or ductless systems in the industry. We utilize and recommend many of their products and are proud to be a Samsung HVAC Preferred Plus Dealer.
A home heating and cooling system that provides comfortable, warm air all winter long, and cool, energy-efficient air throughout the summer for less than your current electric, oil, or gas heating each month.
Heat pumps come in a range of models and styles to suit almost every budget. Our ductless heat pump packages, for instance, start at just $4500. Even without the government energy efficiency and manufacturer rebates of up to $11,000 you will have a heating and cooling system that matches (or beats) the price of any other heating solution, including high efficiency gas furnaces. Plus, you get the added benefits of air conditioning in the summer, a lighter carbon impact, and lower heating bills.
According to Natural Resources Canada, you may be able to reduce your space heating bills by up to 50% if you convert from an electric furnace to an air-source heat pump.
If you get a heat pump, and keep it at the same temperature that you have your baseboards set at, you would see greater savings. However, we see our customers setting their heat or cooling to their comfort level and still experience great savings.
For oil and gas conversions, your savings will fluctuate with the cost of fossil fuel prices, but our customers report consistent savings of 30% to 50% depending on the efficiency of their current heating system.
The performance of modern air source heat pumps is up to two times better than those from even a decade ago. ENERGY STAR® models use at least 15-25% less energy than standard models. Coastal Heat Pumps recommends using Energy Star-rated heat pumps for maximum energy savings.
In addition to saving money on utility bills, air source heat pumps reduce your greenhouse gas emissions. If you use hydro-electricity for your home heating, far less pollution is produced. Modern gas and oil furnaces burn much cleaner and more efficiently than those from just 10 or 20 years ago.
However, even these furnaces require vents to exhaust carbon monoxide. As well, pilot lights need to be constantly monitored for safety reasons.
In addition to tackling heating needs during Victoria’s winter, heat pumps sufficiently cool your home as well. Heat pumps have just as much cooling power as central air conditioners because they work in the same way. As the unit pulls air into the system, it passes over the indoor coils containing refrigerant. Here, the air is cooled and then pushed into your home’s air ducts. This function gives you plenty of cooling capacity during high temperatures.
Summary Heat pumps are an efficient way to heat your home in winter, but using them correctly can make a big difference in comfort and energy savings. By keeping a consistent thermostat setting, maintaining your system, improving insulation, and using features like ceiling fans and natural sunlight, you can maximize performance and reduce your heating […]
Summary Installing a heat pump in a condo can be a smart way to improve comfort and energy efficiency, but it depends on your building’s rules, available space, and approval from your condo association. Many modern systems like ductless mini-splits make installation easier without major structural changes, and with proper planning and permissions, a heat […]
Summary Switching to a high-efficiency heat pump can help homeowners significantly lower their energy bills by replacing older, less efficient heating systems with modern heat pump technology that uses less energy to heat and cool your home. In addition to reduced utility costs, often up to around 50% savings, many homeowners qualify for government rebates […]
Trustindex verifies that the original source of the review is Google.
Very happy with our experience with Coastal Heat Pumps. Rayce did an inspection on our system and also checked on some concerns we had with it. Very courteous and professional. We will definitely call again for service!
Posted on
Samantha Chisholm
Trustindex verifies that the original source of the review is Google.
Thank you Michael N for the swift annual service!
Posted on
Bob Starchuk
Trustindex verifies that the original source of the review is Google.
Professional, courteous, knowledgeable, and friendly. Great job, will call again.
Posted on
Jim Fisk
Trustindex verifies that the original source of the review is Google.
Our heat pump wasn’t working so we called on Monday. Jake just left (Thursday) after confirming that it is back online. Apparently like taking a rattle to a mechanic! G
Jake was friendly, competent and informative. Excellent service, thanks
Posted on
Ted Smith
Trustindex verifies that the original source of the review is Google.
When we had our yearly service a week ago, our tech noted that the fan was getting noisy. Being nearly 12 years old, it was time to replace. He ordered it and it was jus installed today. Fast, friendly and efficient service. Definitely worth having a yearly inspection/service. Thanks
November 2025…Jeff B. Came to do our annual maintenance of our heat pump and two gas fireplaces. We continue to be very satisfied with Coastal Heat Pumps and in particular with Jeff’s work today. He was on time, well prepared and knowledgeable with our equipment.
Posted on
Bruce Le Smith
Trustindex verifies that the original source of the review is Google.
Great service, Michael the tech was professional and efficient. Signed up for annual plan. Thanks!
Posted on
Shayne Jessop
Trustindex verifies that the original source of the review is Google.
Thank you Coastal Heat pumps for your great service! We can't say enough about Zach, our service technician, in his level of efficiency and professionalism. Thanks for your insights and thanks for answering all of our questions, Zach! Much appreciated,
Shayne and Donna Jessop.
Posted on
Georgina Camilleri
Trustindex verifies that the original source of the review is Google.
Michael from Coastal Heat Pumps came by to service our heat pump for our annual maintenance service. He was thorough and was very patient, listening to my questions and giving detailed answers explaining the process for our specific type of heat pump. Michael was professional and efficient from start to finish.
Posted on
nick jarvie
Trustindex verifies that the original source of the review is Google.
Zach K. was Prompt, Courteous, Clean, and Efficient!
C.H.P.'s GPS Tracking system allowed me to know precisely when he would arrive, which was within 3 minutes of when he was expected. I will not hesitate to call or Refer Coastal Heat Pumps!
Nick J.