We’re Not Comfortable Until You Are

We're Not Comfortable Until You Are

We are your local residential and commercial heat pump experts providing only heat pump installation, maintenance and repair.

At Coastal Heat Pumps we specialize in residential and commercial heat pumps and accessories because your air temperature and quality are important to us. Our experienced and certified heat pump experts provide heat pump installations, maintenance and repairs from Greater Victoria to Ladysmith. Ask about our in-home comfort guarantee because at Coastal Heat Pumps we’re not comfortable until you are. 

NEW – CleanBC Energy Savings Program

You may be eligible to receive enhanced rebates that cover up to 100% of your heat pump installation up to $16,000. This new program eligibility is based on household income. > See if you qualify

Times Colonist Readers Choice Awards                   Business Awards

Annual Heat Pump Maintenance


Our 21-point inspection includes inspection of refrigerant levels, return air temperatures, coils, drains, motors, system pressures, and more to ensure your heat pump is performing at optimal efficiency. This is a preventative service which looks for leaks or signs of wear on your unit. 

Product Showcase


Samsung makes some of the most efficient mini-split duct or ductless systems in the industry. We utilize and recommend many of their products and are proud to be a Samsung HVAC Preferred Plus Dealer.

Why a Heat Pump?

A home heating and cooling system that provides comfortable, warm air all winter long, and cool, energy-efficient air throughout the summer for less than your current electric, oil, or gas heating each month. 

Heat pumps come in a range of models and styles to suit almost every budget. Our ductless heat pump packages, for instance, start at just $4500. Even without the government energy efficiency and manufacturer rebates of up to $11,000 you will have a heating and cooling system that matches (or beats) the price of any other heating solution, including high efficiency gas furnaces. Plus, you get the added benefits of air conditioning in the summer, a lighter carbon impact, and lower heating bills.

According to Natural Resources Canada, you may be able to reduce your space heating bills by up to 50% if you convert from an electric furnace to an air-source heat pump.

If you get a heat pump, and keep it at the same temperature that you have your baseboards set at, you would see greater savings. However, we see our customers setting their heat or cooling to their comfort level and still experience great savings.

For oil and gas conversions, your savings will fluctuate with the cost of fossil fuel prices, but our customers report consistent savings of 30% to 50% depending on the efficiency of their current heating system.

The performance of modern air source heat pumps is up to two times better than those from even a decade ago. ENERGY STAR® models use at least 15-25% less energy than standard models. Coastal Heat Pumps recommends using Energy Star-rated heat pumps for maximum energy savings.

Natural Resources Canada and the Heating, Refrigerating and Air Conditioning Institute of Canada (HRAI) have established an industry-managed energy efficiency rating system for furnaces, central air conditioners and air-to-air heat pumps. The energy efficiency rating scale appears under the EnerGuide logo on the manufacturers’ brochures.

In addition to saving money on utility bills, air source heat pumps reduce your greenhouse gas emissions. If you use hydro-electricity for your home heating, far less pollution is produced. Modern gas and oil furnaces burn much cleaner and more efficiently than those from just 10 or 20 years ago.

However, even these furnaces require vents to exhaust carbon monoxide. As well, pilot lights need to be constantly monitored for safety reasons.

In addition to tackling heating needs during Victoria’s winter, heat pumps sufficiently cool your home as well. Heat pumps have just as much cooling power as central air conditioners because they work in the same way. As the unit pulls air into the system, it passes over the indoor coils containing refrigerant. Here, the air is cooled and then pushed into your home’s air ducts. This function gives you plenty of cooling capacity during high temperatures. 

Play Video

Latest News

indoor air quality
  • Author
  • 30 Jun, 2024

How Can a Heat Pump Improve Indoor Air Quality?

Indoor air quality plays an important role in your home’s health and comfort. Filtered air removes pollutants and allergens, while fresh air circulation ensures the home feels breezy and comfortable all year long. When deciding on the right HVAC system for your next home upgrade, air quality is naturally one of your primary considerations. Heat […]

strata property
  • Author
  • 27 May, 2024

Everything You Need to Know About Heat Pumps for Your Strata Home

As sustainability becomes an increasingly important focus in our communities, more and more strata properties are turning to heat pumps as an efficient and eco-friendly heating and cooling solution. Strata properties are individually owned homes with shared property. This includes condo buildings, townhouses, duplex / multi-plex homes, and neighbourhoods with shared gardens and other amenities. Many […]

heat pump myths
  • Author
  • 30 Apr, 2024

Heat Pump Myths vs. Facts: Dispelling Common Misconceptions

Heat Pumps deliver tangible benefits, while at the same time reducing their home’s impact on the environment. As stated in the MIT Technology Review, heat pumps can produce three to four times as much heating and cooling energy as they consume in electric energy achieving efficiency rates as high as 300% to 400%. With year-round performance, less […]


Coastal Heat Pumps