Hiring the services of the right HVAC contractor makes a difference. If you need help, here are red flags you’ll want to watch out for. If you encounter any of these signs, then walk away and look elsewhere for HVAC service and repair assistance.
A huge deposit
A reputable contractor won’t ask you for a deposit before the work has even started. That’s a red, flashing flag. You’ll want to check out other contractors in the area.
Low ratings and No Reviews
No reviews on major sites like Google, Facebook and Yelp indicate the company has little experience or their service levels are so low no one wants to praise them. Low ratings from the BBB tell you that the firm might not be the best choice for you, the Better Business Bureau warns. If you still go ahead and hire the services of the HVAC service firm with no track record, then you’re doing so at your own risk. You are likely to end up with a less-than-pleasant experience, though. Don’t want that to happen? Then be on the lookout for low BBB scores. Once you see that, then you know it’s time to move on to someone with a solid reputation.
A bad review or two shouldn’t be enough to doom a business. Remember that customers aren’t always right. However, if there are too many complaints or negative comments, then that could be indicative of a bigger problem in the company. Spare yourself the hassle and stress by checking out other companies.
If you can feel the contractor aggressively telling you to go for an expensive repair or product, that’s another sign that you’re dealing with a sketchy HVAC repair technician. Professionals won’t force you to use their services. As soon as you feel any pressure, then you know it’s time to walk away.
If you feel like something is off or strange about the contractor, don’t ignore your instincts. If you don’t feel comfortable with the contractor as well, then go ahead and look for a new one.
Look for licensed repair technicians. That way, you know you’re getting trained and competent experts to look at your system, fix any problems, and perform maintenance checks on your unit.
Going for the cheapest prices around may seem like an excellent option. But service teams that charge much too low aren’t going to provide you with the level and quality of service you deserve. Remember: you get what you pay for. And if you’re going for cheap services, then you’ll end up with cheap solutions that may do little to nothing to improve the function and operational efficiency of your HVAC.
Need HVAC repair? Contact us at Coastal Heat Pumps for more details.