Finding an HVAC contractor can be a bit tricky. Here are top tips to make sure everything goes well for you.
Ask for referrals
Check in with friends, neighbors, and family. Ask them about the HVAC services they used recently. Can they recommend a company? Do they know which companies are a good option to go for? It helps to ask about their bad experience as well. That way, you know what names to avoid.
Check Online Reviews
High ratings from review sites like Google, Facebook and the BBB is a good indication that the firm is legit and that you don’t need to be afraid of getting scammed. Also, if there are bad comments, or if there are complaints lodged against the firm, it tells you how the company handles problems. How do they respond to negative reviews? No one is perfect so any company that has all 5 star reviews and none lower is a red flag. Check the reviews carefully to make sure they are legit. The odd negative review doesn’t mean this is the wrong company to do business with. A bad experience could be simply a bad situation or an overly negative and critical customer. The way the company responds tells you how you will be treated in the event something goes wrong.
Look for offers
Some reputable online shops and service companies offer great discounts on several services or items. Take advantage of that. You can hit two birds in one stone by hiring a team of HVAC contractors to fix your HVAC system, all while you avail of a promo offer or two.
Sign up for a service contract
Dealing with AC problems can be bothersome. It’s a good thing that many companies offer service contracts. Sign up for one so you can count on a team of professionals to conduct service checks and maintenance on your unit. That’s going to keep your unit running without any hitches for a long, long time.
Read the contract
Before you sign on the dotted line, though, make sure you know what the contract is all about. Read and understand everything. If there’s something you don’t quite understand, don’t be afraid to ask for an explanation. Asking those questions now is wise. Otherwise, if you ask them only after you’ve signed the contract, you may get locked into one by an unscrupulous HVAC service company.
Is the contractor familiar with the model of your unit? If that isn’t the case, then the repairs may not go as smoothly as you expect. Look for contractors who know their way around your AC system. Ask the firm about that detail before you ask them to send someone over.
Check the basics
Find out the service company’s operating hours. That way, you’ll know when to make that call. If you find yourself dealing with HVAC problems, get help. Get your unit fixed sooner to reduce the amount of possible damage to the system.